Read Our Patient Reviews

Center for Oral Surgery & Dental Implants

5 out of 5 stars based on 77 reviews.

Patient Review By Kimberly D

Due to the Covid-19 virus the staff was prepared and professional in making sure it was safe and healthy. They made me feel very safe and comfortable. Very nice people.

- Kimberly D

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Patient Review By Deb T

I had Dr.Billups remove a tooth a couple years ago and then last week Dr. Van Heukelom extracted two teeth. I have to say, I will never go any place but here for oral surgery. I have already recommended them to my sister. There is a very kind, caring and calming atmosphere in this office. Both Dr. Billups and Dr. Van Heukelom are great. They explained the procedure and asked if I had any questions. Both of them were very considerate of my health issues and took this into consideration with the procedure. This is the only place to go if you need oral surgery work done.

- Deb T

5 out of 5 stars on

Patient Review By Robert S

Excellent service and care

- Robert S

5 out of 5 stars on

Patient Review By Ashley H

Both Dr. Rosie and the staff were very friendly! Everyone made me feel very at ease before and during my procedure. I was rather nervous but Dr. Noordhoek assured me being nervous is normal and that everything was going to be fine, and it was! I would highly recommend these services to a friend or family member!

- Ashley H

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Patient Review By Sharon L

I trust the doctor and the procedures going to be done. The building is very professional looking and clean and disinfected. I would recommend to any of my friends to go to this establishment and doctor.

- Sharon L

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Patient Review By Lisa M

I was incredibly anxious and cannot say enough about the level of care here! Everyone here made my experience way better than I expected ( not an easy feat :).

- Lisa M

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Patient Review By Mary W

I was so nervous but everyone in the office was calm and non judgmental. The office called me the next day to check on me, I had no issues with the biopsy site at all! If anyone is fearful about dental procedures, this is the office for you! I really can't say enough about how good they are!

- Mary W

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Patient Review By Lynne B

Dr. Rosie is cheerful and pleasant; none of the stuff that she said "could go wrong" did; my tooth was out in a "flash"; no pain throughout -- whatsoever. For me, I would have liked to know of the x-rays in advance -- I would not have worn jewelry. For me, the instructions regarding the mouth rinse were confusing -- different in the written, the prescription, and the bottle; today it's been 3 weeks; I have a small amount of rinse left; I will NOT use it; although it leaves my teeth feeling clean, it makes my tongue feel funny -- almost as if it went to sleep on the end.

- Lynne B

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Patient Review By Leah A

I felt so safe with this organization. From the staff, to the Doctors. Dr. Panek's work was simply flawless... I did not even need to take pain medication after he performed a cyst removal in my jaw along with a wisdom tooth extraction. I was quite nervous for the surgery and he was so comforting and professional. My husband and I are so grateful for Dr. Panek!

- Leah A

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Patient Review By Betsy T

I felt so comfortable and welcomed there. I was greeted by a smiling face with every turn I took in that office. Dr. Emily Van Heukelom .....you have met your calling. Couldn't have asked for a better oral surgeon. You are so calm and it transferred over to me during the procedure. Most importantly, I didnt feel judged by anybody in the office because of the condition of my teeth. The focus was on having a healthier smile. I can't thank you enough!

- Betsy T

5 out of 5 stars on

Patient Review By Diana B

Dr. Panek is definitely a man doing what God created him to be. His knowledge in oral and maxillofacial surgery is exceptional; in addition, very rare in Michigan. By the time I heard of Dr. Panek, I had already exhausted many specialists. A sinus lift with 4 implants already failed from another dentist. I had no bone in my mouth and my arch of my mouth was little to none. No matter how my dentures fit, I could not keep them from falling out. I was without teeth for a year before I was informed of Dr. Panek. He was very patient, compassionate, and understanding. He listened to my story and then tried to explain my predicament. I did not know anything at the time of zygoma implants, however he stated that it would be the best way and actually the only way of guaranteeing me to have teeth. He would do 4 zygoma implants. All the way through surgery, as well as the six months of healing, Dr. Panek and his assistants were nothing short of courteous, considerate and caring, going above and beyond the call of duty. It was as if they were traveling with me on this new journey. Dr. Panek is truly gifted. I can honestly say that a day doesn’t go by without my utmost gratitude for Dr. Panek and his assistants. I would still be toothless today if he would’ve been like all the rest stating, ‘There is nothing more we can do for you.’ But instead, he did an extremely difficult surgery, flawless and with brilliance. Dr. Panek, without a doubt, is # 1 in my book!

- Diana B

5 out of 5 stars on

Patient Review By Diana B

Dr. Panek is definitely a man doing what God created him to be. His knowledge in oral and maxillofacial surgery is exceptional; in addition, very rare in Michigan. By the time I heard of Dr. Panek, I had already exhausted many specialists. A sinus lift with 4 implants already failed from another dentist. I had no bone in my mouth and my arch of my mouth was little to none. No matter how my dentures fit, I could not keep them from falling out. I was without teeth for a year before I was informed of Dr. Panek. He was very patient, compassionate, and understanding. He listened to my story and then tried to explain my predicament. I did not know anything at the time of zygoma implants, however he stated that it would be the best way and actually the only way of guaranteeing me to have teeth. He would do 4 zygoma implants. All the way through surgery, as well as the six months of healing, Dr. Panek and his assistants were nothing short of courteous, considerate and caring, going above and beyond the call of duty. It was as if they were traveling with me on this new journey. Dr. Panek is truly gifted. I can honestly say that a day doesn’t go by without my utmost gratitude for Dr. Panek and his assistants. I would still be toothless today if he would’ve been like all the rest stating, ‘There is nothing more we can do for you.’ But instead, he did an extremely difficult surgery, flawless and with brilliance. Dr. Panek, without a doubt, is # 1 in my book!

- Diana B

5 out of 5 stars on

Patient Review By Audrey S

Dr. Noordhoek was AMAZING. Friendly, upbeat, funny! All characteristics I value when evaluating an individual operating inside of my mouth! Nothing but positive things to say about the staff, surgery, and facility. An overall great experience for a not-so-fun procedure, but I was more than well taken care of (to say the least!), and I would 110% recommend to anyone!

- Audrey S

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Patient Review By Megan F

I would definitely recommend Grand Rapids Oral Surgery and Dr. Billups. They eased my anxiety and were very informative. I received a call the day after my biopsy to check on how I was doing, which I thought was great!

- Megan F

5 out of 5 stars on

Patient Review By Valerie F

The staff was friendly. The office décor relaxing and calming. Dr.Van Heukelom was excellent. I wasn't even aware when my tooth was pulled it was done so easily.

- Valerie F

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Patient Review By Lori W

There is no way to thank Dr Panek and his staff for all the work, that was done for me. I hope sometime in the future I can pay it forward, to some one else. Thank you so very much. And to the girl who handled that huge camera, that took the finished pictures, great job!!!

- Lori W

5 out of 5 stars on

Patient Review By Jamie L

To say that I was terrified to have my two impacted lower wisdom teeth removed at the age of 34 is a gross understatement. My anxiety was through the roof and despite my fear, the staff and doctor made me feel so incredibly comfortable throughout the entire process. I cannot thank them enough for the professional, kind manner with which they treated me while doing their job so effortlessly! Before I knew it I was done and on my way home. Thank you all for making this a smooth, experience for someone who is always so plagued with anxiety! I highly recommend this office!

- Jamie L

5 out of 5 stars on

Patient Review By Chadwick B

This is my second extraction and implant with Dr. Panek. Both procedures were quick and pain-free. Dr. Panek has had a lot of experience with these procedures, and it shows! I highly recommend him and his courteous staff.

- Chadwick B

5 out of 5 stars on

Patient Review By Jim M

I am extremely impressed by the entire experience. I felt very supported prior to, during and after my procedure. Dr. Noodhoek and all staff worked very hard to attend to my care. I was provided options for pain management and given excellent information related to after care and the healing process. I would definitely recommend this practice to friends and family.

- Jim M

5 out of 5 stars on

Patient Review By Elisabeth S

Dr. Van Heukelom did a wonderful job! She was kind and eased my nerves, and was very thorough.

- Elisabeth S

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Patient Review By Janet T

I'm a pretty strong women but had to admit went in still feeling nervous n really not knowing what to expect. I again have to say I was put at ease immediately n couldn't believe how quick n painless it was done. Thanks again so very much for a wonderful experience in a scary procedure. I will recommend them often!

- Janet T

5 out of 5 stars on

Patient Review By Lloyd L

It has been 2 weeks now and my pain is going away. Again i am very thankful to Doctor Panek and staff for taking care of me and following up on my surgery. Also for giving a little break on the cost. Don't know if it was a Veteran discount but this old Army Veteran is grateful.

- Lloyd L

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Patient Review By Mary K

the first time she was able to put an iv in without too much hassle, and she was quite kind and was helpful in calming me down

- Mary K

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Patient Review By Cheyanne A

Emily was amazing, all the nurses were very friendly and made me feel comfortable and eased my anxiety. The surgical sites are healing great! Will come back in the future if needed.

- Cheyanne A

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Patient Review By Selma R

I was very pleased with my visit.

- Selma R

5 out of 5 stars on

Patient Review By Pamela O

Dr. Noordhoek made having an extraction (#31 way in the back) almost a pleasant experience. She's patient, efficient, friendly, attentive and highly skilled. I recommend her without reservation.

- Pamela O

5 out of 5 stars on

Patient Review By Julie O

I would recommend this office to anyone, I have never had a billing issue or an uncomfortable visit.

- Julie O

5 out of 5 stars on

Patient Review By Cheryl C

Special thanks to Daina for her support and Dr. Panic for the comfort and ease of my dental procedures. The entire staff was friendly and highly professional and I would recommend this office for everyone in need of these dental services.

- Cheryl C

5 out of 5 stars on

Patient Review By Jane L

It took me 2 referrals to get to this point, beginning with my own dentist, then for a possible root canal which couldn't be done..then to Oral Surgery. I am still in the healing process, but after discomfort and bleeding issues the first day, I am following my instructions and doing great. My husband called the afternoon of the procedure because I couldn't get the bleeding to stop, using the gauze pads I'd been given. My husband left a message but we received a call back in a very short time. The old tea bag trick worked, interesting because we had both heard of that but didn't think of it. We appreciate the followup and would certainly recommend Center for Oral Surgery to our friends and family. Thank you for your professionalism and caring attitude

- Jane L

5 out of 5 stars on

Patient Review By Thomas S

I was concerned about the procedure and the follow up and both Dr. Emily and the Staff were considerate and caring. They welcomed questions and clarifications and responded to my concerns. Very helpful!

- Thomas S

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Patient Review By Darlene B

I was very nervous about this extraction. I knew the tooth was cracked and there was some infection in the gum. But everyone was so nice. Tried to make me feel comfortable. Follow-up phone calls were so-o appreciated. Discharge instructions were very thorough and easy to understand. I am now not so nervous about having the implant put in.

- Darlene B

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Patient Review By Kyra D

Dr. Noordhoek and the staff were kind, friendly and helpful. Dr. Noordhoek did a great job with explaining everything to me about the procedure. Everything went very well and I will definitely recommend them to others.

- Kyra D

5 out of 5 stars on

Patient Review By Darren H

Very pleased! Thank you; my procedure could not have gone better (considering I had an infection). Heather & Dr. Billups were terrific!

- Darren H

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Patient Review By Carol B

So thankful. Was in and out in no time. Dr. Panek was efficient and friendly. I would recommend him.

- Carol B

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Patient Review By Dan S

What a wonderfully diverse and talented team of surgeons...and staff too! And they are every bit as friendly as indicated on the website. I live in Caledonia, but eagerly (yes, even for an extraction) drove to Plainfield and Five Mile for my two office visits. I had never been there or met anyone on the team before my visits, but I HIGHLY recommend them now!

- Dan S

5 out of 5 stars on

Patient Review By Elaine S

I saw Dr. Nooordhoek in Rockford and everyone was so nice. The procedure went really well. I would highly recommend Dr. Noordhoek.

- Elaine S

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Patient Review By Chadwick B

Dr. Panek performed wisdom teeth extractions for my wife and daughter, and he recently extracted the remains of a tooth for me and replaced it with an implant. We all have had a great experience with Dr. Panek! In each case, the procedure itself was painless and recovery time was short and without complications. Our experience with him and his staff was overwhelmingly positive!

- Chadwick B

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Patient Review By Kayla V

Dr. Noordhoek is an amazing doctor! Her personality is amazing. I was a bit nervous before my procedure, but as soon as she entered the room, I knew I would be alright. She is very calming and relaxing. My coworker said the exact same thing! The staff was also very nice, kind, and understanding. They treated me very well. I would not be afraid to return again. They are very welcoming and I could have not had a better experience. .

- Kayla V

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Patient Review By Annette V

Dr. Van Heukelom did a great job, my tooth was extracted before I knew it, a relaxing environment which really helped with my nerves, no swelling or bruising, minimal pain and bleeding, instructions were well written out and easy to understand. Dr. Van Heukelom and her team were awesome! Very impressed with the quality of care I received, I highly recommend going to The Center for Oral Surgery and Dental Implants.

- Annette V

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Patient Review By Annette B

I was in need of a tooth extraction so I called The Center for Oral Surgery and Dental Implants to set it up, the receptionist was friendly & helpful. I was asked which office I would prefer to go that would be closer for me, and got an appointment that worked with my schedule. The office is clean and inviting unlike other cold & impersonal doctor offices we (my husband & I) visited in the past. In-between the friendly staff and comfortable surroundings my nerves about the procedure subsided. Dr. Van Heukelom did a great job the tooth was extracted before I realized it. There was no swelling or bruising, and as a bonus I had minimal pain and bleeding afterwards. I was given the supplies needed to care for the area were the tooth was, instructions were all written out, easy to read and understand. Which was great, we didn’t have to stop at the pharmacy afterwards, we could go home and I could start recovering. I was surprised on the day after my procedure I received a call from the Center to see how I was doing (not many doctor offices call & check in) if I had any problems, questions or concerns. I was so impressed with the quality of care I received that I have referred a friend to have her wisdom teeth done here. I highly recommend The Center for Oral Surgery and Dental Implants

- Annette B

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Patient Review By Donna H

Dr Roseanne is the best oral surgeon that I have ever been to. She was so kind and very professional and worked fast but carefully.She is the best!

- Donna H

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Patient Review By Ruth J

There is a lot of contact with staff and the physician. You are well taken care of before, during, and after the surgery. Before the surgery, there is a complete explanation of the procedure that is so reassuring. During surgery there is on-going communication with the patient about what is being done as well as how much time is left to complete the procedure. After surgery care is well-explained and you are encouraged to call their office with any questions or even if you need reassurance that any discomfort you may be feeling is normal or needs a follow-up. A letter is then received from the office two days after the surgery letting you know that your recovery is important to them along with numbers to call with any questions or concerns. I have never felt more taken care of. I highly recommend this office for any oral surgery needs. I've had two extractions and one implant at this office, and it's always as I've described. They care, and this is the only place I will go to have dental surgery.

- Ruth J

5 out of 5 stars on

Patient Review By James B

Great experience with Dr. Panek getting my wisdom teeth removed. In and out of the office pretty fast and had a smooth recovery. Would definitely recommend their office.

- James B

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Patient Review By Jeana H

Very friendly and professional team

- Jeana H

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Patient Review By Theresa T

The Rockford location staff were kind and courteous. Everyone I encounters were knowledgeable about the procedure and after care. The office was clean and tidy.

- Theresa T

5 out of 5 stars on

Patient Review By Russell D

The entire staff was fantastic. A lot of doctors offices you feel like a number but here they treated me like a person. Having teeth pulled is never fun but the people made it a great experience. The little things like asking the patient if they are ok and letting the patient know what's going on are big things for the patient and this office is exceptional at that. Everyone is great at answering questions and making sure that you understand what is about to happen.

- Russell D

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Patient Review By Lynn V

My dentist was going to send me to a different office for my procedure. I decided I was going here. After research and referrals. And I was glad I chose to go to the center for oral surgery and implants. I was very nervous getting my procedure done. Everyone there made me feel more comfortable. And I need to come back and I know it won't be a problem. They also checked up on me the following day after my procedure to see how I was doing. I definitely recommend center for oral surgery and implants and Dr. Panek. He definitely did a good job and knew what he was doing.

- Lynn V

5 out of 5 stars on

Patient Review By Renee G

This office is wonderful, from Dr Billups to the office staff!! Very friendly and kind!!

- Renee G

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Patient Review By Michael L

Overall the experience was simply good. The entire staff was thorough and pleasant handling there responsibilities .

- Michael L

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Patient Review By Steph H

I am beyond satisfied with my experience at Center for Oral Surgery & Dental Implants! Everything from scheduling my appointment to undergoing the procedure was pleasant. Dr. Palm and the entire staff were welcoming and knowledgeable. I visited the Rockford location and I highly recommend it!

- Steph H

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